About this job

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 55 years history in the space sector Serco is well placed to contribute to National strategies and New Space ventures who want to scale their businesses/organizations with skilled talent.

We are seeking a Resource Support & Control to work on our Customers Site (ESA-ESTEC) in the Netherlands. This is a fantastic opportunity to get into one of the most sought after space agencies in the world.

Responsibilities

• Support the implementation of the Directorate’s overall workforce planning, competency and controlling.
• Implementing and operating uniform procedures and information systems for the management and control of activities, ensuring proper coherence and quality of data; participating in the definition of efficient processes, methods and tools, with particular emphasis on continuous improvement.
• Monitoring recruitment, functional and integrated support, competency evolution and succession planning.
• Maintaining a detailed view of the workload and workforce evolution at competency level, implementing a pro-active controlling function and performing the necessary analysis to support regular reporting and the related decision-making processes.
• Compilation and analysis of resource data.

Profile

• Master’s degree in Engineering or equivalent or MBA or equivalent University degree from a recognized Institution of secondary studies or equivalent qualification in Business Administration.
• At least 4 years of previous working experience in a similar role.
• Experience in workforce management processes.
• Experience with relevant SAP products highly advantageous.
• Highly proficient in the use of modern activities and resource management support tools/databases of standard office automation support software packages including in particular Excel.
• Candidates should possess excellent analytical and reporting skills with the ability to manage large & complex data sets.
• Excellent communication skills and be client focused.
• Proven ability to work autonomously, whilst being a cooperative team player.
• Due to the nature of the position discretion and estebservance of correct data handling is essential.
• Problem solving mind set and high capacity to deliver are highly considered.
• Proficient in the English language, both written and spoken.
• Knowledge of another EU member state language is an asset.
• Candidates must be eligible to work in the EU.

Within Serco we believe there is a place here for everyone. Diversity & Inclusion at Serco is based on a culture where every voice is heard, and every employee feels valued. Working together as one team, we can enhance the experience of our people and teams, improve the value of our solutions to better serve the missions of our customers, and make a difference in our world. We are enthusiastic and passionate about our work which is infectious. We allow our employees to take responsibility for their work and promote a positive working culture.

What we offer:

• Competitive Salary.
• Corporate Benefits Package.
• Support provided on relocation – Information available upon request.
• Company Events.