About this job

ESSP, a private company with 7 major European Air Navigation Service Providers as shareholders, manages the operation and supports the adoption of the European Satellite Based Augmentation System to GPS: EGNOS.

The adoption of this service is rapidly growing given it allows correcting the GPS signal and offers enhanced features with accurate positioning and integrity within safety-of-life services context such as public transportation.

Responsibilities

The Network Operations Engineer is in charge of EWAN (EGNOS Wide Area Network) technical expertise.

The Network Operations Engineer is responsible for:

• The performance and anomalies analysis related to the network subsystem:
  • Detect and analyse, on a daily basis abnormal events (ex: network interruptions) on the EWAN subsystems and provide the associated support, within the Engineering team; Raise and follow the incidents to the Telecom provider;
  • Participate to the weekly meetings where incidents are discussed with the Telecom provider;
  • Provide support for the follow-up of the KPI required as per contract obligations; participate to the monthly contractual meeting with the Telecom provider;
  • Deliver the network events synthesis for the monthly reports required by the customer, namely the System Performance Report;
  • Analyse the anomalies detected on the EWAN subsystem or on other subsystems where network issues are suspected; follow-up their correction in line with the Anomaly process.
• Support Operations:
  • Support the Operations team for the scheduling of network maintenances; participate to the weekly JOS (“Joint Operations Schedule”) reviews. Interface with the Telecom provider to ensure the proper implementation of the decisions taken;
  • Support the Operations team for the maintenance of EWAN operational procedures (updates analysis, execution and validations of updates);
  • Provide guidance to the MCC Operators and the Hosting Entities in case of problems when executing operational procedures.
• Manage some of the network obsolescence projects:
  • For some network obsolescence topics, ensure the project management from its definition until its implementation;
  • Produce the “Design Definition and Validation Plan” associated to the network modification; schedule and lead all the “Key-Points” meetings of the project; define with the Telecom Operator the deliverables needed;
  • Coordinate the project with the different teams impacted by the network modification (Compliance Management Unit (CMU)/Certification, Safety, Security, OPS-Coord…) as well as internally within the Engineering team.
• Maintain the tools used for the daily analysis of EWAN performances:
  • Raise the anomalies observed on the tools used for the daily performance analysis;
  • Propose evolutions in view of improving the EWAN performance analysis follow-up.

Profile

Generic Skills:

• Rigour
• Strong autonomy
• Initiative and synthesis spirit
• Capability to assume responsibilities
• Team player spirit
• Skills in Microsoft software suites (MSOffice, MSProject, etc.)
• High English level (B2) – CEFR

Specific Skills:

• General knowledge of each layer of the OSI model (Open Systems Interconnection)
• Good knowledge of the following protocols: Ethernet, MPLS, SDH, TCP, UDP, SNMP, FTP
• Good knowledge of satellite communications systems
• Knowledge of Switch/Routers/Firewalls Cisco CLI environment (Command Line Interface)
• Programming languages: Python, Shell
• Network tools : Wireshark, HP OpenView
• Grafana and InfluxDB knowledge would be appreciated

Job Requirements:

• Available for punctual travels mainly in Europe
• Subject to constraints of minimum presence during normal vacation periods (July/August, Christmas, February, Easter).
• Subject to on-call duty during weekends and bank holidays (nights not concerned)
• Telecom Engineering or equivalent
• Experience of minimum 3 years in the management of a Wide Area Network (international preferably)