About this job

Sapienza Consulting, a tpgroup company, is recruiting a POLARIS Implementation Engineer for Sapienza to work on our Customers Site (ESA-ESTEC).

Responsibilities

• Provide consultancy to ESA mission teams to get established within POLARIS (typically during mission development phases A through to D
• Develop and maintain interface with industrial partners to ensure smooth data integration with POLARIS systems, ensuring consistency of data and continuity of data exchange
• Organise internal user requirements for developments and evolutions within POLARIS, notably with the relevant software applications
• Develop and maintain the POLARIS end user service portal
• Work closely with corporate IT services to ensure the establishment of best practices within ESA missions, for example the implementation of relevant security polices
• Assist with data compliance checks of migration activities and software upgrades/evolutions
• Ensure new features of POLARIS software are communicated the end users via the POLARIS end user service portal and where required, tailored training sessions

Profile

• Master’s in engineering
• At least 4 years of relevant work experience
• A deep understanding of ESA mission development process
• A deep understanding of POLARIS applications and infrastructure is required
• A good experience in provisioning web applications using standard application frameworks and related Web technologies.
• Solid understanding of ITIL and ISO27001 processes
• Solid understanding of product data management and IT service management best practices
• Must be able to train and explain issues to users over the telephone and email, and to maintain clear communication with the ESA’s technical responsible on all tasks and projects
• Ability to work independently and manage multiple tasks simultaneously
• High sense of rigour, proactive attitude to solve problems
• Fluent in English; knowledge of another ESA member-state language is an asset

Candidates must be eligible to work in the EU.

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