About this job

Sapienza Consulting is recruiting a Hosting Engineer to work at NCIA in Mons, Belgium.

Responsibilities

Under guidance of Service Delivery Manager, Hosting Service (Infrastructure Services), but largely on own initiative, will perform duties such as the following:

• Full life cycle server infrastructure: architecture , design, administration, implementation and support including CPU, memory, disk utilizations/capacity planning and adjusting new requirements as well as monitor and audit system utilization, and performance with focus on VMware virtualization
• Leads enterprise base work initiatives and projects
• Develops enhanced production monitoring and additional capability
• Defines improvements increased system reliability and performance
• Acts as the technical liaison between operations teams, engineers and architects, providing critical operational insight to upcoming implementations and strategies, including validation of ongoing solutions supportability
• Participates in short- and long term planning efforts with stakeholders and IT groups
• Develops cost/time estimates
• Documents discussion and agreements
• Works with project managers to coordinate and plan project tasks and resources
• Participates in business requirements meetings as needed
• Communicates events to stakeholders, IT teams, and leadership
• Produces work related documentation and diagrams ensuring that they are maintained periodically within their lifecycle
• Provides technical guidance, coaching/mentoring to team members
• Participate/perform in root cause analysis for significant problems and suggests clear recommendations for improvements
• Coordinates problem resolution among a variety of functional areas and provides subject matter expertise support for diagnosing and resolving problems
• Develops scripted solutions and automation
• Coordinates changes across multiple systems. Schedule, coordinate and lead planned downtimes
• Accurately update comments and status to tickets via ticketing system
• Participate in on-call activities
• May need to travel to other NCIA units in other countries, work in shifts, service affecting activities and contingency work outside of regular business hours

Profile

• Required Security Clearance: NATO SECRET
• Professional experience in a production environment for a number of years with VMware NSX 6.3 and newer, VMware vRealize Automation & vRealize Orchestrator 8 and newer and Solarwinds IPAM solution
• Professional experience with VMware vROPS 8.1 and its integration with VMware vRA
• Hands-on experience with data center management including virtualization using VMWare ESXi, blade & rack mount servers
• Good understanding of Active Directory, Windows Server and Linux and SAN and iSCSI storage
• Able to document current design & configuration and to develop/maintain Standard Operation Procedures/Instructions and training guidance
• Prior Systems Engineering experience
• ITIL Service Operation knowledge
• Excellent interpersonal and communication and skills
• Fluent English in both spoken and written

DESIRABLE QUALIFICATIONS

• Detailed knowledge of MARCOM infrastructure design and service operations
• VMware lifecycle manager experience (highly desirable)
• Windows SCCM installation experience (highly desirable)
• Master Degree in Engineering or Computer Science and four (5) years experience; or Bachelor Degree in Engineering or Computer Science and six (6) years experience; or Major Certification (VMware VCAP) and seven (7) year experience; or no degree/certification and eleven (11) years experience.
• VMware Certified Advanced Professional (VCAP Deploy or Design)
• Strong Experience with Powershell/PowerCLI
• VMware SRM
• Professional experience with VMware Horizon (linked and instant clones)
• Experience on vSphere Replication, VMware VUM, Powershell/PowerCLI, VMWare vSAN, VMware Log Insight and DevOps
• Experience with configuration management tools (eg: Ansible)
• Automation scripting experience (Python, etc. ) and control version (eg: git)
• BMC/ITSM Ticketing system and integration with vRealize Suite
• ITIL certification

Candidates must be eligible to work in the EU

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