About this job

Sapienza Consulting is recruiting a LAN Technician to work at NATO NCIA in Stavanger, Norway.

Responsibilities

• Level 1&2 technical support to local LAN /WAN services, including infrastructure networking service, hardware and software
• Upgrade and maintenance of switches, Wi-Fi and other network related equipment
• Coordinates repair/exchange of faulty network equipment
• Contributes to day-to-day operation of local routing, switching, telephony and wireless infrastructure
• Undertakes routine installations and de-installations of items of hardware and/or software
• Takes action to ensure targets are met within established safety and quality procedures, including, where appropriate, handover to the client
• Troubleshooting of failures/problems/incidents within IT Service Management (ITSM)
• Escalates Incidents to next tier support
• Liaises with higher tier support for projects, maintenance and procedures
• Provides input to preventative maintenance plans
• Implementation of agreed network changes and maintenance routines including building and management of systems and components in virtualised computing environments
• Maintenance of the iPatch database and cabling- Troubleshooting of failures/problems/incidents within IT Service Management (ITSM)
• Decommissioning of End-of-Service Life (EoSL) network equipment

Profile

• Required Security Clearance: NATO Secret
• Advanced knowledge of Local Area Networks (LAN) / Wide Area Networks (WAN) technologies, Transmission Control Protocol (TCP)/Internet protocol (IP) and standards
• Knowledge of implementing and operating LAN technologies (e.g. HSRP, STP, Switching, VLANs, VPC ,VDC, DHCP snooping, ARP Inspection, Port-Security, VRF)
• High level of knowledge of network, system and application level troubleshooting techniques.
• Related field experience in operation, administration and maintenance of digital and IP based telecommunication and transmission systems
• Working understanding of Microsoft (MS) server and client technologies (VDI infrastructure, VMware vSphere)
• Working knowledge and experience of MS Visio program
• High level of knowledge of network, system and application level troubleshooting techniques, including wireless, NX-OS and IOS -XE
• Extensive knowledge of operating network authentication and authorization systems and technologies (802.1x)
• Knowledge of MS NPS (Network Policy Server) authentication methods (MAB, RADIUS)
• Working knowledge and experience with CommScope iPatch system.
• Working knowledge and experience with Cisco Prime Infrastructure, Cisco
• Identity Service Engine (ISE)

Candidates must be eligible to work in the EU

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